Connect to Opta
Via-B fetches match data from Opta at regular intervals. Set up the connection in Settings using the addresses and credentials supplied for your account.
Configure and test Opta
- Start Via-B and open Settings.
- Confirm Test mode is off for live operation.
- Under Opta live data, turn on Enable Opta live data.
- Enter the service addresses and credentials. Saved credentials stay hidden.
- Use the Opta connection test before continuing.
- If the test fails, read the error message. Check your Internet connection, credentials, and access to the competition.
Keep your Opta credentials private when sharing screenshots or contacting support.
Select a match
- In Operate, open Edit assignments.
- Select Select from schedule.
- Browse the Opta match calendar or search by team or competition.
- Select or add the match and its mapping profile.
- Click Save, click Done, and reselect the match.
- Confirm the active match and profile in the top bar.
The calendar can list matches whose data is outside your subscription. If a match's data is unavailable, check that your account includes that competition.
In this dialog, schedule means the Opta match calendar. It does not configure module timing.
Check the match data
Open the graphics module to inspect the selected match's statistics. Confirm the match and profile in the top bar before generating. You can click Run while some data is missing or delayed.
For past, live, and future matches, missing numerical statistics display 0 and percentages display one decimal place, including 0.0%. Missing names and event positions stay absent. Match Stats and End Stat let you inspect and select statistics in the module. See module instructions.
If updates are delayed
Via-B keeps checking when Opta has no new data. If Opta is temporarily unavailable or asks Via-B to slow down, Via-B waits and retries. For an account or subscription error, check the message in the app and correct the account settings.
Troubleshooting
| Symptom | Action |
|---|---|
| Test mode or TEST DATA appears | Turn Test mode off, test the live Opta connection, and reselect the entitled match. |
| No usable matches | Check credentials, subscription entitlements, tournament calendar, and service response. |
| A statistic has not arrived | Run can still generate the graphic with zero for missing numerical statistics. Inspect the result; choose another statistic in Match Stats or End Stat if needed, or run again after the feed updates. |
| Wrong profile remains active | Save the assignment, click Done, and reselect the match. |
| Feed is stale | Check the selected match, your Internet connection, and the Opta connection test. Send a support package if updates still do not arrive. |
For the full match-day workflow, follow the Operator Guide.